Twin Cities Chapter Webinar - February 18

Chapter Event

Webinar: Coordination of the Vendor Ecosystem:
Elevating Employee Support and Improving Vendor Strategies
Tuesday, February 18, 2025
11:00 am

As benefit professionals we are constantly reviewing and evaluating our multiple and, many times, complex vendor partnerships. Are they meeting our expectations and just as importantly, are they providing positive outcomes and appropriate support? 
 
Please join us for a timely and informative discussion led by two industry experts who will discuss the vital aspects of assessing, enhancing, and effectively collaborating with vendors to create a seamless and positive employee experience. They will also discuss how to optimize cost efficiency and ensure employees receive the best possible care when they need it, from the right solution. 
 
Key Topics:  
* Gain insights on assessing and simplifying vendor relationships 
* Explain the latest trends in communication and engagement and how these trends impact vendor management 
* Analyze a case study on cancer care support, highlighting how vendor partnerships can improve patient outcomes and support employees in need 
 
Speaker Team: This webinar will be presented by two outstanding speakers from the Mayo Clinic’s  Complex Care Program who have extensive experience in health care, product and vendor management. 
 
Lianne LaTorre is a Director of Mayo Clinic’s Complex Care Program having joined the team in 2024. She has spent over 20 years in the health insurance industry, focusing on client satisfaction, new client acquisition and client retention. Lianne started her Mayo career on the laboratory side in 2016 as a Regional Manager and became one of the first National Account Executives hired in 2019 to focus on strategic clients. 
 
Brent Westra is also a Director within Mayo Clinic’s Complex Care Program. He has a background in product management, marketing and communications and held multiple roles at Mayo Clinic before joining the Complex Care Program in 2021. In this role, he is responsible for building relationships with employers, payers and third party administrators to ensure that complex patients have access to Mayo Clinic care. 
 
This event is free for Chapter members and $20 for non members. 
 
We hope to see on the 18th! This session will provide you a wealth of practical information as well as important insights and perspectives.